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Testimonials

“Thank you Terry – you were amazing. At point we first starting thinking of selling our house, we had contact with several agencies and agents. However, we approached Terry for help, because of the unusually good recommendations given to us by some good friends who had used her. Their recommendations proved accurate. Terry’s approach was based around supporting us, regardless of what direction we were thinking of taking at the time she was visiting – renovate, sell, pass to a house renovator, rent it out, stay put. As we struggled to work out the right thing to do for our house and ourselves, she never pushed us. Notably, she had a wide range of practical suggestions for tradespeople. and gave us lots of positive encouragement at a point we were feeling pretty despondent about the state of the Auckland market. In the end, she suggested we try selling the house as a ‘work in progress’, rather than finishing our renovation projects and going to open market. She managed to find 6 interested parties in four days, with four confirmed offers. One of these offers was close to what we had wanted, and we accepted it. To find this many interested parties in such a short period, with no advertising would have required an equivalent extensive network of contacts and friendships. I doubt many agents can rival Terry’s decades of experience in the Northshore market, and I believe it was her extensive networks that helped her find buyers here, without going to market. While we were very happy with the practical outcome, I am most grateful for Terry’s approach to working with clients. Her empathetic, supportive approach was just what we needed. Many thanks Terry, our friends were right – you are wonderful to work with.

Simone and Andrew

“Amazing agent!! Highly recommend!
We chose Terry as our agent to sell our house after considering four candidates, finding her the best fit. She consistently offered advice even before the listing and never pressured us into decisions. Terry presented facts and discussed various scenarios with us. Her hard work and extensive experience were evident, as she went above and beyond in her efforts. We highly recommend her to anyone looking to sell their home.

Adam and Camilla Weinstein

“Our new home!
We found Terry a pleasure to deal with, easy going with no pressure, professional and informative where required. We were pleased to buy our new home through Terry and would do so again.

Mark and Tania McLaughin

“Knowledge and experience make all the difference
You won’t regret engaging Terry as your agent. She has extensive knowledge of the area and market, and provided me with invaluable advice about what was needed to make the property appeal to buyers. More importantly, Terry knows who and how to engage the right people to get the work done to make the sale happen. She is a clear communicator who tells it like it is, but she’s also a loyal cheerleader for your property. My sale was protracted and (to me) complicated, but Terry kept me well informed throughout, and gave me the pep talks I needed when things got tough. Through the process, she remained resolutely positive and never lost focus or enthusiasm for selling the property, amending the strategy as and when it was required. I highly recommend Terry.

Catherine Rees

“Outstanding
Awesome communication and took care of every aspect of the sale which exceeded our price expect. Terry and her team are the best around.

Mark Trafford and Mel Budden

“Impressive real estate professional. Terry & her team did an outstanding job achieving a successful sale, with multiple bidders at the auction in a challenging market. Terry was solution focused, nothing was ever a problem and went well beyond what was required to achieve the result! THANK YOU! Rob & Michelle

Rob and Michelle Carter

“All round excellence.
We found all our interactions with Terry and her team to be prompt, informative, supportive, caring, straightforward and direct. All round excellent and a stress free experience. Highly recommended.

Glennis and Martin Traill

“So easy to deal with,
Terry just helped with the sale of our property and was so easy to deal with.

Super clear communication about what I needed to do before photography and open homes, and throughout the campaign.

What I loved about dealing with Terry is that there was no BS, shes open and honest so a refreshing change from other real estate agents.

Would highly recommend to anyone selling their property.”

Sarah Slawson

“I choose Terry as my agent as right from the start she totally got the property and my connection to it- having lived there for 44 years of my married life. I felt totally at ease with her and she delivered on all her promises- to market it to the very best of her ability both on the Shore, over the bridge and internationally. She also presented the property to an extremely high standard with the staging process and was very particular about the market she was trying to attract vendors to. Even to the point she went and purchased a few items just to give it the right finish that she was after.
Never did she give me false hope- always honest and never stop trying to follow up any hopeful leads. She also managed to have a lovely repour with any of the interested vendors. I would totally recommend her to anyone thinking about selling their property as she has empathy, knows the market well given her many years of experience and will always go the extra mile for you. She was always happy to answer any queries you had and made the stressful business of selling a much loved home a very easy process. Always friendly, caring and went out of her way to know you as a person and what mattered to you and why. I wish her the very best in the future. (She was recommended to me by a neighbour who is considering selling and they had received lots of very good reviews from their friends about how good she was.) My grateful thanks to Terry and her wonderful team in achieving a great result in the sale of my very much loved home.”

Bev Lytollis

“Some times you just have the right team on your side and Terry and Sophie were just that – THE RIGHT TEAM.  Rather than the norm where it is over promise and under deliver, they over deliver. I have bought and sold Real Estate for some years and to date not had a team so dedicated, professional and efficient. Great communication which enabled me to be informed every day and ended with a terrific result. I could not recommend team Terry highly enough and if I ever have to sell in Auckland again would only engage them. Thank you so much girls.”

Jan Richards

“The auctioneer and Terry and Sophie delivered us an OUTSTANDING result in a market that’s supposedly tanking.

They are the real deal! Professional, informative, on time and most of all honest.”

Gary Richards

“Above and beyond
Terry and team have gone above and beyond every step of the way. You very quickly feel the experience she has and it is very re-assuring through a time of uncertainty. I would recommend Terry and team to anyone.”

Mo and Bonnie Olckers

“Over and above
From beginning to end Terry was so easy to deal with. Her knowledge of the market and experience in negotiating was a great help to us in being able to achieve a good result. We would happily recommend her to anyone wanting to sell their house.”

Rodney and Tracey Bradley

“Above & beyond!
If you want an agent who cares & actually wants to help, Terry is your person! Her & her team go over and above.”

Elle and Rob Lee

 

“Ten out of five stars?
Terry has a wealth of real estate experience, and knowledge and throughout the whole sale process she, David and Sophie have been the most professional, efficient, and helpful team I could have wished for.

I have valued Terry’s clear explanations of the terms, processes and documents involved. While it was a lot of work, I found preparing the property for sale was a much smoother process than I expected with Terry’s support, advice, and contacts to get my home looking the best it could for open homes. From getting rid of surplus furniture and possessions to finding someone to do last-minute repairs, she was always quick and helpful to deal with issues as they arose.

Terry’s marketing campaign was well thought-through, clearly explained, and effective. She was a reassuring presence during the auction and negotiations and the final sale price was at the top end of the range she originally estimated. And she has continued to provide the advice and assistance I needed as I moved out of my home of 20 years within the 6 weeks negotiated.
Selling my home was an extremely stressful experience, made so much easier with the cheerful, caring, and skilled help of Terry and her team and I highly recommend them.

I give them 10 stars out of 5.

Jennifer Swann

 

“Great and pleasant experience. A very experienced agent with tons of expertise and undiluted enthusiasm by her long term career in the realm of real estate and yet easy to work with.

Chuck HO

 

“Selling our house was a labour of love to Terry. She went way beyond my expectations. Her energy and enthusiasm is what I will remember most. It’s what I needed.

Teresa Howard

 

“Patient, honest and went the extra mile.
As purchasers we understand that Terry and Sophie are working for the vendors. This didn’t stop them for going the extra mile, dealing with our requests, late night texts, and unrealistic expectations 🙂 We always were kept in the loop, and felt the team was very professional.

Scott and Talia Rushton

 

“Totally professional, knowledgeable, and always informed of where we were at. We can’t speak highly enough of Terry and her team. She advised us how to present the house to get the best impact and had contacts for what ever we had to have done to get the house ready. Part way through my husband had to go to hospital so without her help I would have been floundering. So so grateful. I regard her as a friend as she always was there to support me and selling is stressful as they say.

Judith Mortensen

 

“Buying or selling – Terry Connell is an amazing agent and highly recommended! I’ve known Terry Connell for many years and always admired her professionalism and supportive manner. Her commitment to selling my first home of 40 years was not stressful. No hidden agendas, what you get is what you see and she was never at all pushy.
“Trust in the process and I did”. Honest and upfront. Terry took care of everything, managing the process so well as I had already moved out of Auckland. Terry kept me informed every step of the way, buyers feedback, her guidance and advice over minor details was always in my best interest. Nothing was too difficult.

Thank you Terry for all your hard work, cheerful and positive attitude.

Terry has a dedicated team working alongside her and managed to get several buyers to register interest for the auction, allowing me to achieve my goal of selling my home.
I wouldn’t have any hesitation in recommending Terry and I do.

Raewyn Eade

“Thank you to Terry and Sophie for the help with selling the house. Their market knowledge, communication and professionalism were brilliant. If I were to sell a house I would come back to Terry again and again.

Veronika

“Above and Beyond
Terry and her team were professional and supportive from start to finish. I highly recommend her, as she made the whole process as easy as possible.

Milan

“Highly recommend! We’ve used Terry twice and was very impressed both times. The first time she sold our rental property in Hillcrest for us. She dressed and marketed the property really well and we promptly received a pre auction offer that exceeded our expectations. The second time we dealt with Terry was buying a rental property. She was super responsive when we were doing our due diligence and she helped us understand the auction process. We managed to secure the property at the price we expected. Terry is highly experienced, super friendly and a great communicator.

Darren

“Great Experience!
We really enjoyed our experience with Team Terry Connell! From the first time we met Terry her experience in the industry and with the home sale process was clear. She has a keen eye for detail and kept in continual contact throughout the process which was very helpful! We really enjoyed working with the team and we got to a great ending result – thank you all!

Veronica and Nick

“Great result!
Terry and her team were very responsive, supportive and helpful. All questions were answered promptly and she was consistently supportive throughout the process. We were absolutely stoked to sell on auction day thanks to her hard work!

Olivia and Campbell

“From the very first appraisal meeting, it was clear that Terry was the right choice. Her passion for what she does was evident in every step of the process. Terry is the definition of hard work. She went above and beyond to ensure our house sale was a success and to make sure our family were as comfortable through the process as possible. Her professionalism and dedication were unwavering. No task was too small, and no challenge was too big for her. She guided us with expertise and always had our best interests at heart.
Selling a house can be a daunting process, but with Terry by our side, it felt like a breeze. She was not only our real estate agent but also our trusted advisor, providing valuable insights and ensuring we made informed decisions. We wholeheartedly recommend Terry Connell and her team to anyone looking to sell their home. Her passion, hard work, and unwavering professionalism make her a standout choice. Thank you, Terry, for making our house-selling journey a success.

Ria and Jamie

“Terry and Sophie are fabulous agents. We had a great experience selling with them. All the stages of the sale, starting from staging/photos/open homes, are done professionally. Because of this, we have sold it pretty easily just after 3 weeks of open homes. I would recommend Terry and her team to anyone looking to sell their home.

Eugene Zabolotnyi

“Team Terry was simply amazing every step of the way with this property. We purchased the property from Terry and her team after it failed a building report, we set about creating a beautiful new home for someone. Terry worked with us throughout the project on colours, finishing specifications and she organised the staging and used her vast experience to present the property for sale in such a wonderful condition that less than 24 hours after it went live we had a cash-unconditional offer that we accepted.
 
We can’t thank Team Terry enough – experience = results every time.”

Mark Trafford and Lorna Atchison

Terry and her team have been invaluable throughout the sale process of my mothers’ house. She took the time to listen and understand our situation and achieved a fantastic result in a very short time.

A brilliant result for novice vendors! 100% recommend!

Gareth Evans

Selling a house can be a time of heightened emotion, it can be exciting but also a time of vulnerability and uncertainty. It is important when selecting someone to represent you that they will work hard to sell your home but also understand your journey.

The campaign on my home was incredibly successful, busy open homes, great photos, multiple bidders and a sale at auction all delivered in a tough down turn property market. But that’s not all I will value when looking back on this journey. Terry’s depth of knowledge and experience is her strong foundation you can depend on, but layered on top is personalised care and understanding.

Terry has seen it all, she’s one of those people that understands and doesn’t judge, she’s supportive and caring and patient. Terry understands that it’s not just a house, it’s your home and with that comes a level of sensitivity which I appreciated with every interaction.

If you are selling your home and need someone to guide you through however tricky your circumstance may be – you will be in safe hands with Terry and her team.

Angela Mortlock

Terry has been a real trouper these last few weeks. Keeping me up to date with everything going on and keeping me sane!! She is very understanding and lets you make up your own mind (with a little guidance)!! I would definitely recommend her and would have her again in a heartbeat.

Susan Smith

The reason for choosing to go with Terry and her Team was a simple choice.

We had received many letter box drops from various Real Estate Agents over a long period. A large percentage did not have the spelling of our names correct and other details were also incorrect. Over three months we received a mail drop from Harcourt’s, each time it was constant and with the correct spelling of our names and other details and not pushy. So it came down to things like small detail when making our choice.

Once we had made our decision it was all very easy to deal with Terry & the Team. The staging was organized and set up by Kim who did a great job of making our home look great and ready for presentation to the market.

The open home days were all organized and run well to present the home to potential buyers. All through out the process we had the wonderful Sissy & Iris in the sales team assisting Terry and Sophie doing the administrative and organizational side of things.

All in all a great set up involving a very professional team.

Special Thanks to Terry, Sophie, Sissy, Iris & Kim at Team Connell.

Brent and Maarit Limmer

Terry is a spectacular representative for all the real estate industry. Business wise after 23 years of success in the market, there is not many things she can’t offer a solution for.

Solution and outcome based focused; Terry also provides a vast network of contacts to connect her clients to their needs. Imaginative, creative with her insight and understanding she provides not only the business service however her outstanding point of difference is her humanity & empathy.

Working with her was a blessing, taking all the stress out of an otherwise high-pressure setting. Terry gets it done and done to perfection.

Jane Hunter

Successful – brilliant really! You know you are on to a winner when you’re open, frank, knowledgeable agent stages your houses for you with care and enjoyment and then proceeds to fall in love with them! As did the buyers. Naturally, she knows how to promote the house and is sensitive to changing marketing. We trust Terry and can thoroughly recommend her to anyone selling a house or buying.

Evelyn & John

Top Notch Agent, the Best! Terry and her team took our two cottages to sell just as the market was changing and pulled off some superb results. She helped us hugely with presentation from advice on colours for the refresh before selling through to superb house specific staging. The staging was simply legendary and bought out the two very different cottages character even further. We couldn’t be happier.

Such a pleasure to deal with. Terry tells it like it is, is big on communication, has a super eye for style and detail and is a fabulous tactician when it comes to brokering deals.

- Shane & Alison

Patient, coupled with a subtle tenacious attitude. I typically don’t use agents and have sold houses privately over the last few years! Terry changed my mind and what a blessing she is. The sale was tricky and she delivered a ‘win-win’ outcome to a seller & buyer with high standards.
Terry is an honest, straight talker coupled with a wealth of knowledge and industry experience. Thank you Terry Connell; I would highly recommend you! “

- Kelly

Terry and her team provided exemplary service from initial engagement right through to the sale process up to auction day. She provided essential advice on how to best present our home and did not rush anything to ensure that the house was ready for market. A true perfectionist. A short and sharp campaign with a great outcome for all involved.

- James & Nok

If you are looking for a hard working and honest sales agent you’ve found her right here…Terry Connell.

Her professionalism and positive personality, coupled with the excellent communication and delivery of information from Terry and her PA Debbie was faultless. Terry is one of those rare agents with genuine care and is invested in the people involved in the process. I was fully informed and kept up to date with progress reports right through to the auction day and settlement day. Terry made the process very simple and her service exceeded my (high) expectations.

- Kath

You want Terry on your team. She is professional and gave clear and direct advice on what the current market was looking for. She captured the interest of buyers so well. Open Homes saw a constant stream of people whilst the neighbouring property, on the market with a competitor company, had very few. I had a Pre-uction offer come through and the Auction was brought  forward with a result that far exceeded my expectations. Results speak for themselves. Thank you so much Terry!

- Tracie